Audra Bridges, who said she was on the plane and posted video to Facebook, told the Courier-Journal the flight was overbooked by four people.
She said no passengers volunteered, so a manager came aboard and said passengers would be randomly selected and asked to leave.
When asked to leave, the man in the video became “very upset” and said he was a doctor who had patients to see the next day, Bridges said.
A manager then told him security would be called if he refused to leave the plane. Three security guards then removed him from his seat while other passengers yelled in disgust.
When asked about the incident, United Airlines released the following statement:
We apologize for the overbook situation. Further details on the removed customer should be directed to authorities.
When asked why the airline had the man forcibly removed, and whether that was standard procedure in cases of overbooked flights, United refused to comment.
Instead they told BuzzFeed News all further questions should be referred to Chicago Police. BuzzFeed News contacted Chicago Police and were told to contact the Chicago Department of Aviation. When BuzzFeed News contacted the Chicago Department of Aviation they were transferred to a TSA message bank. A TSA spokesperson later told BuzzFeed News they were not involved and to contact Chicago Police.
Cortesía de: BuzzFeedFollow @DifusionLibre1